Computer Technicians provide technical assistance to computer users and resolve computer problems for clients in person, via telephone, or electronically. They also may assist in the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
The Computer Technician training program will teach you to answer user inquiries regarding computer software or hardware operation to resolve problems. You will learn to read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems or to provide technical assistance or user support. You will learn to set up equipment, perform the proper installation of cables, operating systems, and appropriate software.
You will also train for the ITIL 4 Foundation Certification. ITIL is the most widely accepted approach to running effective IT/digital services and has been adopted by individuals and organizations across the world. ITIL helps define the direction of the service provider with a clear operating model and aligns services to the business strategy and customer needs. ITIL also provides a common language for businesses and professionals using IT-enabled services.
The average computer technician earns more than $21 an hour, and this program can put you on that career path in as little as a month. This program prepares you to obtain your CompTIA A+* and Network+* certifications, and puts you in the driver’s seat toward becoming a successful help desk technician, computer support specialist, information technology specialist, or network technician.
*Additional testing required for certifications.
How to Enroll
To pursue this certificate, please click on the courses below to see availability. You can register for courses online, and you do not have to apply to the college!
Call 803.732.0432 to talk to us about this program, or email email@example.com
Sample Program Plan and Costs
Take the following courses in the order below, starting with A+ IT Technician. Students must successfully complete these courses within a two-year period. The duration of this program is 1-2 months.
Class Delivery Methods
|On-Campus||Traditional. Classes meet on campus.|
|Virtual||100% online. Meets with a live instructor and classmates on specific days, at specific times. Uses web conferencing software, like Zoom.|
|Hybrid||Some classes on campus. Some classes online or virtual.|
|Online||100% online. Due dates for projects and assignments. Self-paced work on your time.|
|CEUs||Class Hours||Course Title||Cost|
A+ IT Technician
Learn to install, remove, upgrade, maintain, and troubleshoot computer hardware while building your computer to take home after class, from the provided kit. An essential course if you are, or want to be, an entry-level computer service technician. Prepare for the latest A+ certifications. Build kit not applicable for online sections. Online sections include two Pearson Vue test vouchers and a Raspberry Pi desktop computer.
Acquire the fundamental skills and concepts used on the job in any type of networking career. Work with the major networking technologies and systems in use in modern PC-based computer networks as you prepare for the Network+ certification exam.
ITIL provides a systematic approach for IT service management using ITIL's best practices and components for delivering IT services to customers. This course is outlined to teach ITIL's Foundational principles and dimensions for managing the many services various IT organizations deliver. ITIL Foundation is a global standard for IT service management. It provides IT leaders, practitioners, and support staff with a practical understanding of the key concepts of ITIL. This course prepares the student to take the ITIL 4 Foundation certification exam. Familiarity with information technology terminology and/or IT related work experience is recommended.
Not including fees and equipment