Computer Technician

Overview

Computer technicians provide technical assistance to computer users and resolve computer problems for clients in person, via telephone, or electronically. They also may assist in the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

The Computer Technician training program will teach you to answer user inquiries regarding computer software or hardware operation to resolve problems. Learn to read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems or to provide technical assistance or user support. Learn to set up equipment, perform the proper installation of cables, operating systems, and appropriate software.

Train for the ITIL 4 Foundation Certification. ITIL is the most widely accepted approach to running effective IT/digital services and has been adopted by individuals and organizations across the world. ITIL helps define the direction of the service provider with a clear operating model and aligns services to the business strategy and customer needs. ITIL also provides a common language for businesses and professionals using IT-enabled services.

The average computer technician earns more than $23 an hour, and this program can put you on that career path in as little as 3-4 months. This program prepares you to obtain your CompTIA A+* and Network+* certifications as well as the ITIL Foundation 4* certification. Completion of this program puts you in the driver’s seat toward becoming a successful help desk technician, computer support specialist, information technology specialist, or network technician.

To earn this certificate, students must successfully complete the following courses within a two-year period.

*Additional testing required for certifications.

How to Enroll

To pursue this certificate, please click on the courses below to see availability. You can register for courses online, and you do not have to apply to the college!

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Call 803.732.0432 to talk to us about this program, or email cce@midlandstech.edu

Print Plan

Sample Program Plan and Costs

Take the following courses in the order below, starting with A+ IT Technician. Students must successfully complete these courses within a two-year period. The duration of this program is 1-2 months.

Class Delivery Methods

View current courses offered via our online course directory.

On-Campus	Traditional. Classes meet on campus.
Virtual	100% online. Meets with a live instructor and classmates on specific days, at specific times. Uses web conferencing software, like Zoom.
Hybrid	Some classes on campus. Some classes online or virtual.
Online	100% online. Due dates for projects and assignments. Self-paced work on your time.

Training Schedule

CEUs	Class Hours	Course Title	Cost
6.00	60	A+ IT Technician Learn to install, remove, upgrade, maintain, and troubleshoot computer hardware while building a computer using MTC's hardware kits in class. An essential course if you are, or want to be, an entry-level computer service technician. Prepare for the latest A+ certifications. Classroom ID: CEDST-528 View Available Courses No sections currently available. For information on Training classes, contact our Corporate and Continuing Education Department (CCE) at 803.732.0432 or cce@midlandstech.edu.	$2,999.00
6.00	60	Network + Acquire the fundamental skills and concepts used on the job in any type of networking career. Work with the major networking technologies and systems in use in modern PC-based computer networks as you prepare for the Network+ certification exam. Classroom ID: CENET-747 View Available Courses No sections currently available. For information on Training classes, contact our Corporate and Continuing Education Department (CCE) at 803.732.0432 or cce@midlandstech.edu.	$1,999.00
1.20	12	ITIL Foundation ITIL provides a systematic approach for IT service management using ITIL's best practices and components for delivering IT services to customers. This course is outlined to teach ITIL's Foundational principles and dimensions for managing the many services various IT organizations deliver. ITIL Foundation is a global standard for IT service management. It provides IT leaders, practitioners, and support staff with a practical understanding of the key concepts of ITIL. This course prepares the student to take the ITIL 4 Foundation certification exam. Familiarity with information technology terminology and/or IT related work experience is recommended. Classroom ID: CEPMG-575 View Available Courses No sections currently available. For information on Training classes, contact our Corporate and Continuing Education Department (CCE) at 803.732.0432 or cce@midlandstech.edu.	$1,595.00
			Estimated Cost Tuition Assistance $6,593.00 Not including fees and equipment

Careers

Field Service Technician

Field service technicians primarily perform hands-on repair, maintenance, and installation of personal computers, computer systems, software, printers, cables, and related equipment. Opportunities in these areas tend to be excellent as employers often report difficulty finding qualified applicants. With experience, computer systems technicians can advance to positions maintaining more sophisticated networking equipment, servers, and more sophisticated peripherals. Experienced workers may become specialists who help diagnose difficult systems problems or work with engineers designing equipment and maintenance procedures. Skilled technicians may also move into sales and customer service positions as well as management and supervisory positions.

Average Annual Salary

$37,004

According to EMSI data as of 2022

Where Can I Work?

Accounting Firms
Veterans Affairs Health System
Insurance Companies

What’s next after I complete this program?

Obtain CompTIA's A+ IT and Network+ Certifications as well as the ITIL 4 Foundation Certification

CompTIA certified professionals are proven problem solvers. They support today's core technologies from security to cloud management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. CompTIA Network+ validates the hands-on skills needed to troubleshoot, configure, and manage both wired and wireless networks. This powerful credential will help take your IT career to the next level.

ITIL 4 Foundation Certification enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

Become a Desktop Server Administrator

In as little as 1-2 additional months, you can prepare to take the CompTIA Cloud+ and Security+ certifications and be employable as a desktop server administrator or systems administrator.

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Academic programs count as academic credit for a certificate, diploma or degree and may transfer toward future academic endeavors at four-year colleges and universities.
Training programs can be completed in a matter of weeks or months, are focused on career training, and provide credentials and certificates needed in the specific fields of study. Coursework does not transfer.
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