Overview

Become a medical office administrative assistant and get started in a career at a hospital, outpatient clinic, or group practice. Students will learn essential skills for the healthcare office environment.

The Medical Office Administrative Assistant certificate is offered as a 40-credit-hour program that prepares graduates to be specialists in administrative support activities in larger medical practices, clinics, and hospitals. The focus in the program is solely on the clerical/administrative functions and does not include clinical training. Training consists of classroom instruction followed by practical experience through an internship in a medical office environment.

GRADUATION REQUIREMENTS:

  • A minimum of 39 semester credit hours are required to complete the Medical Office Administrative Assistant Certificate.
  • Students must earn a grade of "C" or better in all of the courses offered within the Health Sciences, Business, and Information Systems Technology departments for the grade to count toward graduation.
  • Students may repeat no more than two technology courses.
  • Students must meet all exit program competencies for graduation from this program.
  • This three-semester program begins in the fall on the Airport Campus.
  • Students in the Medical Office Administrative Assistant certificate program will move through the program as a cohort. Thus, students will be admitted to begin in a specific semester each year (generally the fall semester) and will progress through courses in a specific sequence.
  • A criminal background check and/or drug screening may be required by internship sites before the assignment to them.
  • Students must complete all developmental courses before being fully admitted to the program.

Students who are admitted to the Medical Office Administrative Assistant program may be required to purchase special attire for use at the practicum (internship) site at an approximate cost of $25.

How to Enroll

To pursue this degree, you must apply to MTC using our online application.

Apply Now

Application Process
Financial Aid & Scholarships

Print Plan

Sample Program Plan and Costs

Semester Course ID Course Title Classroom Online Hybrid Credits
Semester 1
(12 Credit Hours)
AOT-110 Document Formatting

Document Formatting

ID: AOT-110

Credit Hours: 3

This course emphasizes speed, accuracy, and developing document formatting skills using keyboarding competencies.

3
AOT-133 Professional Development

Professional Development

ID: AOT-133

Credit Hours: 3

This course emphasizes development of personal and professional skills required of an office worker in areas such as projecting a professional image, job seeking skills, office etiquette, ethics, and time and stress management.

3
AHS-102 Medical Terminology

Medical Terminology

ID: AHS-102

Credit Hours: 3

This course covers medical terms, including roots, prefixes, and suffixes, with emphasis on spelling, definition, and pronunciation.

3
CPT-170 Microcomputer Applications

Microcomputer Applications

ID: CPT-170

Credit Hours: 3

This course introduces microcomputer applications software, including word processing, data bases, spreadsheets, graphs, and their integration.

3
Semester 2
(12 Credit Hours)
BIO-110 General Anatomy and Physiology

General Anatomy and Physiology

ID: BIO-110

Credit Hours: 3

This course is a general introduction to the anatomy and physiology of the human body. Emphasis is on the organ systems of the human and their interrelationships.

3
AOT-164 Medical Information Processing

Medical Information Processing

ID: AOT-164

Credit Hours: 3

This course emphasizes development of proficiency in producing medical documents typical of those used in health care settings.

3
AOT-252 Medical Systems and Procedures

Medical Systems and Procedures

ID: AOT-252

Credit Hours: 3

This course emphasizes development of proficiency in integrating skills commonly performed in medical offices.

3
AOT-196 Office Confidentiality and Security

Office Confidentiality and Security

ID: AOT-196

Credit Hours: 3

This course is the study of legal issues encountered in the office environment to include accessibility, interviewing, HIPPA and other rules as they apply to specific types of offices. Office security issues and basic response to crisis are also reviewed.

3
Semester 3
(9 Credit Hours)
ACC-111 Accounting Concepts

Accounting Concepts

ID: ACC-111

Credit Hours: 3

This course is a study of the principles of the basic accounting functions--collecting, recording, analyzing, and reporting information.

3
AOT-212 Medical Document Production

Medical Document Production

ID: AOT-212

Credit Hours: 3

This course covers the production of documents found in medical offices. The major focus is on productivity and excellence in medical doucment production.

3
AOT-134 Office Communications

Office Communications

ID: AOT-134

Credit Hours: 3

This course is a study of grammar, punctuation, and written communication skills for the office environment.

3
Semester 4
(7 Credit Hours)
AOT-250 Advanced Information Processin

Advanced Information Processin

ID: AOT-250

Credit Hours: 3

This course emphasizes complex applications of information processing software using advanced features and concepts.

3
AOT-271 SCWE in Administrative Office Technolog

SCWE in Administrative Office Technolog

ID: AOT-271

Credit Hours: 4

This course integrates office skills within an approved work site related to administrative office technology.

4
      Total Credit Hours 40
      Estimated Cost
Financial Aid
$7,520.00
Not including fees and equipment
Semester Course ID Course Title Classroom Online Hybrid Credits
Semester 1
(6 Credit Hours)
AOT-110 Document Formatting

Document Formatting

ID: AOT-110

Credit Hours: 3

This course emphasizes speed, accuracy, and developing document formatting skills using keyboarding competencies.

3
AOT-133 Professional Development

Professional Development

ID: AOT-133

Credit Hours: 3

This course emphasizes development of personal and professional skills required of an office worker in areas such as projecting a professional image, job seeking skills, office etiquette, ethics, and time and stress management.

3
Semester 2
(6 Credit Hours)
AHS-102 Medical Terminology

Medical Terminology

ID: AHS-102

Credit Hours: 3

This course covers medical terms, including roots, prefixes, and suffixes, with emphasis on spelling, definition, and pronunciation.

3
CPT-170 Microcomputer Applications

Microcomputer Applications

ID: CPT-170

Credit Hours: 3

This course introduces microcomputer applications software, including word processing, data bases, spreadsheets, graphs, and their integration.

3
Semester 3
(6 Credit Hours)
BIO-110 General Anatomy and Physiology

General Anatomy and Physiology

ID: BIO-110

Credit Hours: 3

This course is a general introduction to the anatomy and physiology of the human body. Emphasis is on the organ systems of the human and their interrelationships.

3
AOT-164 Medical Information Processing

Medical Information Processing

ID: AOT-164

Credit Hours: 3

This course emphasizes development of proficiency in producing medical documents typical of those used in health care settings.

3
Semester 4
(6 Credit Hours)
AOT-134 Office Communications

Office Communications

ID: AOT-134

Credit Hours: 3

This course is a study of grammar, punctuation, and written communication skills for the office environment.

3
AOT-196 Office Confidentiality and Security

Office Confidentiality and Security

ID: AOT-196

Credit Hours: 3

This course is the study of legal issues encountered in the office environment to include accessibility, interviewing, HIPPA and other rules as they apply to specific types of offices. Office security issues and basic response to crisis are also reviewed.

3
Semester 5
(6 Credit Hours)
ACC-111 Accounting Concepts

Accounting Concepts

ID: ACC-111

Credit Hours: 3

This course is a study of the principles of the basic accounting functions--collecting, recording, analyzing, and reporting information.

3
AOT-212 Medical Document Production

Medical Document Production

ID: AOT-212

Credit Hours: 3

This course covers the production of documents found in medical offices. The major focus is on productivity and excellence in medical doucment production.

3
Semester 6
(6 Credit Hours)
AOT-250 Advanced Information Processin

Advanced Information Processin

ID: AOT-250

Credit Hours: 3

This course emphasizes complex applications of information processing software using advanced features and concepts.

3
AOT-252 Medical Systems and Procedures

Medical Systems and Procedures

ID: AOT-252

Credit Hours: 3

This course emphasizes development of proficiency in integrating skills commonly performed in medical offices.

3
Semester 7
(4 Credit Hours)
AOT-271 SCWE in Administrative Office Technolog

SCWE in Administrative Office Technolog

ID: AOT-271

Credit Hours: 4

This course integrates office skills within an approved work site related to administrative office technology.

4
      Total Credit Hours 40
      Estimated Cost
Financial Aid
$7,520.00
Not including fees and equipment

Careers

Medical Receptionist

There is a need for medical receptionists in many healthcare practices. Candidates should have experience with patient check-in/check-out, collecting co-payments, scheduling appointments, and verifying insurance.

Projected Job Growth

+14.9%

Average Annual Salary

$33,289

According to EMSI data as of 2018

Where Can I Work?

  • Private Practices
  • Physical Therapy Clinics
  • Private Dental Practices
  • Veterinary Hospital

Careers

Patient Access Specialist

This person is responsible for obtaining quality demographic and financial information for customers entering the practice. This person is also responsible for maintaining point-of-service collections and performs quality assurance to ensure prompt payment of patient bills.

The Patient Service Representative (PSR) is the initial contact for all patients and visitors. They must be detailed oriented with good interpersonal skills and have the ability to provide quality customer service. PSRs are responsible for greeting patients and visitors in a professional manner, answering phones, returning calls promptly using excellent customer service skills, scheduling and rescheduling appointments, assisting/directing patients with questions and inquiries, collecting accurate demographic information, entering medical records data and insurance verifications, understanding and being able to explain payment options for patients who are uninsured, and understanding policies and procedures for appropriately checking patients in and out of the medical records system.

Projected Job Growth

+14.9%

Average Annual Salary

$33,289

According to EMSI data as of 2018

Where Can I Work?

  • Hospitals
  • Medical Clinics
  • Private Practices

Careers

Business Office Associate

This career is skilled to help assist patients, visitors, providers, and office staff in a courteous and friendly manner. They perform all duties efficiently and timely while maintaining a positive patient flow.

Projected Job Growth

+10.6%

Average Annual Salary

$96,052

According to EMSI data as of 2018

Where Can I Work?

  • Hospitals
  • Medical Clinics
  • Private Practices

What’s next after I complete this program?

Go straight to the workforce

The majority of MTC graduates go directly into the workforce. This program is preparation for direct entry into the job market.

Continue at MTC with another credential

Many students go on to pursue an Associate Degree in Administrative Office Technology while others go into the Medical Assisting program here at MTC.