About the Program

The Office Support Specialist Certificate program offers students training in the latest technological advances in order to keep skills current, as well as provide those traditional job skills needed for reentry into the office job markets.

The Office Support Specialist Certificate includes courses in keyboarding, transcription and written communication.  It also includes the use of the microcomputer and in-depth training on popular software packages such as Microsoft Word, Access, Excel, and PowerPoint.


Basic keyboarding is a skill necessary for successful course completion in the Office Support Specialist Certificate program; therefore, AOT 105-Keyboarding is a prerequisite course for most AOT courses. Students are required to take AOT 105-Keyboarding or score 25 net words per minutes (nwpm) on the keyboarding placement test.

Students must earn a grade of “C” or better in all of the courses offered within the Business/Public Service and Information Systems Technology Departments for the grade to be counted toward graduation.  Specifically, these include courses with the following prefixes: ACC, AOT, BAF, BUS, CPT, EGR, HUS, IST, LEG, MGT and MKT.

Students must meet all exit program competencies for graduation from this program.


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