Manager/Supervisor

Business and Public Service Careers

About the Career

Every organization, from the neighborhood restaurant to the international bank needs leadership and direction. This is the role and responsibility of the company’s managers and supervisors. Management can be defined as getting things done through others. Managers and supervisors figure out what needs to be done, decide how to best organize the company’s resources, and lead others toward accomplishing their tasks. Managers ensure work is done in a specified time frame and to a predetermined level of quality. Future managers and supervisors will find exceptional opportunities in many diverse fields and organizations, domestic and international, large and small. Depending on the organization and level of responsibility, a manager or supervisor might be responsible for leading a small team of frontline employees or designing programs, procedures and policy. Some management opportunities have general responsibility for the operation of a business, but often a manager or a supervisor will become specialized within the organization in areas such as finance, human resources or marketing. The knowledge needed to be a successful manager in any field includes: technical or business knowledge, human relations or people skills, decision-making skills, professionalism, communication skills, organizational skills, analytical skills and leadership skills.


Academic Programs

Associate in Science

The Associate in Science program serves students who wish to transfer into a four-year senior college in such majors as computer science, engineering, health sciences, mathematics, or science.

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Entrepreneurship

Individuals who want to start their own companies need a solid background in business, economics, marketing and management.

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Management

Students will learn about business technology and the techniques of management.

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Training Programs

Supervisory Program

This unique continuing education program offers a comprehensive blend of theory and experiential learning tools that prepares today's supervisors to succeed! Each unit lasts five weeks.

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Project Manager

This certificate is designed to provide a solid foundation in the most important principles and practices related to project management through a combination of classroom lectures, group discussion, and hands-on exercises.

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Office Administrative Specialist

This program offers a solid business communication foundation while also teaching the computer skills that are vital to every office career. Emphasis is placed on developing strong computer and communication abilities, which are vital tools in the workplace.

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Customer Relations Specialist

The Customer Relations Certificate is a continuing education program designed for a broad range of participants, including individuals who seek entry into the customer service field or are seeking a career change. The certificate provides a well-rounded foundation in customer relations, with courses including customer service, telephone skills, communication skills, professionalism, time management, and business writing.

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Call Center Professional

This comprehensive training will equip the potential employee with the customer service and technical skills needed to enter the workforce with confidence and the ability to listen and to ask and answer questions to ensure a happy customer.

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Projected Job Growth

none*

* Source: EMSI Career Coach

Average Annual Salary

$95,358*

* Source: EMSI Career Coach

Similar Careers

Academics

Academic students are taking courses for credit toward a degree, certificate, or diploma. They can earn a degree, certificate, or diploma at MTC or transfer to another school to complete their studies. Academic students must apply to and enroll at the college.

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Training

Training students—sometimes called "Continuing Education" students—can take individual courses or earn certificates and certifications. They don't have to apply to the college; they can register directly for classes. Training courses don't earn college credit or transfer to other institutions.

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