About the Career
The role of the office professional has greatly evolved with the expansion of technology. Office automation and organizational restructuring have led administrative assistants to assume a wider range of new responsibilities once reserved for managerial and professional staff. For example, many administrative assistants now provide training and orientation for new staff, conduct research on the Internet, and operate and troubleshoot new office technologies. Their core responsibilities include coordinating an office’s administrative activities and storing, retrieving and integrating information for dissemination to staff and clients. Office professionals rely heavily on personal computers to create spreadsheets, compose correspondence, manage databases, and create reports and documents via desktop publishing and using digital graphics. Secretaries and administrative assistants rank among the largest occupations in the U.s. economy.
About the Program
The administrative office Technology program provides students with an opportunity to develop the skills needed to enter today’s office environment and advance to the top positions managing information. The program includes traditional office skills courses and in-depth training in word processing, database, spreadsheet and desktop publishing and presentation software packages. The office support specialist Certificate program is for individuals who hold degrees and are re-entering the job market. This program will help them become up-to-date with advances in technology, and be sure their skills are current and marketable. The program includes a plan to articulate credits from area high schools and/or receive MTC credit for experience in the workforce. The Legal administrative assistant Certificate program provides advanced training and simulated practice in the administrative responsibilities required to complement the legal team in law firms, private or public corporations, or government departments. Legal terminology, legal transcription, court procedures and computer applications are emphasized.
The Administrative Office Technology (AOT) program is designed to provide students with the skills and experience necessary to achieve top-level information processing/administrative positions.Learn More
The Customer Service Certificate Program provides the educational competencies necessary for entry level, professional employment in the numerous multi-dimensional careers of customer service.Learn More
The Legal Administrative Assistant Certificate program is a specialized program designed to provide advanced training and simulated practice in the administrative responsibilities required to complement the legal team in law firms, private or public corporations, or government departments.Learn More
The Office Support Specialist Certificate program offers students training in the latest technological advances in order to keep skills current, as well as provide those traditional job skills needed for reentry into the office job markets.Learn More
The Customer Relations Certificate is a continuing education program designed for a broad range of participants, including individuals who seek entry into the customer service field or are seeking a career change. The certificate provides a well-rounded foundation in customer relations, with courses including customer service, telephone skills, communication skills, professionalism, time management, and business writing.Learn More
This program offers a solid business communication foundation while also teaching the computer skills that are vital to every office career. Emphasis is placed on developing strong computer and communication abilities, which are vital tools in the workplace.Learn More
Projected Job Growth
* Source: EMSI Career Coach
Average Annual Salary
* Source: EMSI Career Coach