Total Comfort Solutions
Kristi Eidson, Personnel Development Manager
MTC helps Total Comfort Solutions train their workers with the HVAC expertise they need.
"Midlands Technical College is my go-to resource and first call when Total Comfort Solutions needs customized training. Our company has been working with MTC since the 1980s, when we needed qualified HVAC technicians and simply couldn’t find them in the Columbia market.
In 2004, we initiated our first training program to strengthen leadership culture and skills at Total Comfort Solutions. We called up our partners at MTC, and they were able to develop customized leadership training modules for us. Since then, we’ve had nearly 70 employees go through our 'Leadership Academy.' Seeing the growth and confidence of our employees who participate is inspiring. Leadership Academy participants positively blossom!
Then in 2010, we created another customized training program, 'Communications Strategies,' that directly benefits our front-line staff members by enhancing communication skills. Our employees engaged in day-long training sessions covering every type of communication, from body language to word choice to active listening.
"MTC's custom training has been incredibly effective because it gives our employees a common methodology with concrete tools for achieving great communication."
Our company is 100 people strong, and we are poised for significant growth in the coming years. We’re confident that as we expand, our culture of communication, leadership, and caring will remain intact, thanks in large part to our education and training partnership with Midlands Technical College."