Student Accounts Receivable Office
Frequently Asked Questions
IMPORTANT TELEPHONE NUMBERS Area Code (803) for all numbers.
Financial Aid Scholarship A  738-7796           B 738-7792
Academic Fees and Refunds A  822-3260           B 738-7649
Delinquent Charges A  822-3266
Financial Aid Overage Information A  822-3260           B 738-7649
Financial Holds on Registration A  822-3262           B 738-7649
Legal Residency Office                                  B 790-7764
Returned Checks A  822-3644
Student Loan Accounting A  822-3325
Accounts Payable A  822-3274

When are payments posted to my account?
POSTING OF PAYMENTS:
The Cashier's Office receipts all payments as they are received. When payments are received through the mail or in person, a paper numbered receipt is written. When using the web to pay fees they are recorded electronically. When payments are made using the web, the system issues a confirmation number upon completion of the process. Please record the confirmation number and the date for your records. An official receipt representing your payment may be obtained at the Cashier's Office at Beltline or Airport Campus.
All payment information reported on the Hope Scholarship and Lifetime Learning summary statement will reflect the dates the payments are posted to the College's records. Please be aware of the tax year in which you plan to claim an educational tax credit.
It is recommended that all taxpayers consult with their tax advisor for assistance, as each individual's tax situation is different. Additional information is available at Tax Relief Act of 1997 Hope Scholarship.

How do I use my financial aid toward the payment of my fees?
To complete your registration you must complete registering in your advised courses and pay all tuition and fees, or processing a zero bill if applicable BY THE DUE DATE. Students receiving financial aid or scholarships through the College must commit their financial aid and/or scholarship(s) toward their fees even if you have a zero balance or have an excess of financial aid.
The bill statement includes amount(s) due as well as possible credits when all financial aid is committed. In some cases, a student may be due a refund from the College. Regardless of amount due, all students must complete the payment process.
The College is required to present you with a financial aid agreement statement and to record your acceptance in order for you to use your financial aid awards in paying your fees. Committing your financial aid can be accomplished by following the fee payment steps via the web at MTC Online or by mail.
COMMIT YOUR FINANCIAL AID:
THE THREE METHODS OF COMMITTING YOUR FINANCIAL AID AWARDS AND SCHOLARSHIPS AND TO COMPLETE THE FEE PAYMENT STEPS ARE:
METHOD # 1: PAYMENT BY THE WEB:
After successfully completing the fee payment steps on MTC Online, you will be given a CONFIRMATION NUMBER for your records. This is your proof of payment. Keep a copy for your records. Your date of payment will be the date you complete the payment steps required by the web as indicated with your confirmation number.
METHOD # 2: PAYMENT BY MAIL:
Your Class Schedule and Fee Bill will be available on the web at MTC Online. In our efforts to reduce costs, Schedules and Bills will not be mailed. You may view and print a copy of your Schedule and Bill by using the web. Login to MTC-Online - select "Financial" - select "Schedule and Bill". Select the method of payment that meets your needs. If you choose to pay your fees by mail, payment must be received by the deadline as indicated in the College's calendar. See the college calendar for semester billing dates, fee payment deadlines and current information.
If you pay your fees by mail, please sign the financial aid agreement printed on the FRONT OF THE SCHEDULE AND BILL STATEMENT of your bill to commit your financial aid and awards. Your canceled check will serve as your proof of payment. Your date of payment will be the date posted by the Finance Office.
METHOD # 3: IN-PERSON PAYMENT
See What's Happening for semester billing dates, fee payment deadlines, in-person payment locations, and current information.
FAILURE TO COMMIT YOUR FINANCIAL AID MAY RESULT IN THE CANCELLATION OF YOUR AID AND MAY NOT BE ABLE TO BE REINSTATED UNTIL A LATER DATE.

My Schedule was dropped for non-payment. What do I do?
You will need to obtain the registration exception form from your dean's office, or the Registrar's office, and return the completed form to the registrar's office. You must be prepared to make full payment, along with applicable $75 late fees. Contact the Finance office at the time your courses are re-instated.

I am a SC resident being charged as a non-resident.
Contact the Admissions Office at 803-738-7383.

I am enrolled in a special grant-funded course. Do I need to do anything?
Yes, if you are enrolled in a grant-funded course, you must apply your grant funds toward your fee amount to avoid class cancellation. If your funds are not available for use before the fee payment deadline, contact the course instructor.

What is a student account?
It is an accounts receivable account where all individual student financial transactions with the College are maintained.

May I keep a credit balances for future charges?
No, credit balances are automatically refunded to you unless an agreement is signed to authorize Midlands Technical College to deduct prior year charges.

How do I get my refund on academic fees?
Academic refunds are refunded to you and mailed to your current address. Financial Aid overage checks are mailed to your current address. Check the calendar here.

When are bills mailed?
We do not mail bills for current charges, we only mail bills for past due charges. You will not receive a bill before the last day to pay fees.

What is the new web fee payment system?
You now have the option of paying your fees via the Internet. You can pay your fees on the web using your credit card. We encourage students to pay their fees via the web to take advantage of this new method of payment. Fee payment by credit card is NOW available over the web. To access the Internet Web Fee Payment, direct your web browser software to MTC Online.

May I pay my charges without a bill?
Yes, fees and charges can be paid by accessing the web. Fee payments may be made at the Cashier's Office during the payment period. Please identify all correspondence and checks with your student number.

Do you accept credit card for payments of charges?
Credit cards may be used through MTC Online. DISCOVER, MASTERCARD, VISA and AMEX credit cards are accepted.

If a financial hold is placed on my records, what actions should I take in order to get the hold released?
Contact the Cashier's Office (822-3262 or 738-7642) to satisfy the conditions of the hold obligation.

What is a part time student?
A part-time student for fee payment purposes is one who is enrolled for less than 12 regular semester hours.

How can I obtain Enrollment Verification?
Contact the Office of the Registrar at (803) 738-7818.

Where are my student loans?
Click on LoanLocator www.loanlocator.org. to find out.  Now you can instantly find out who services your student loans with LoanLocator, a free service provided by the National Student Clearinghouse. All you need to do is access LoanLocator at www.loanlocator.org.  You will find out who holds your student loans, who guarantees them and who to call to find out more about your loans. It has the details you need to make loan payments or consider loan consolidation. LoanLocator is free, fast, and easy-to-use. No password is required. You just enter you social security number and date of birth. LoanLocator provides your loan holder and guarantor contact information.

RETURNED CHECKS - Checks will be presented to the bank for deposit within 10 days. Returned checks are redeposited once. Bad check writers are notified by certified mail if restitution is not made. The fraudulent check will be turned over to the local magistrate. Once warrants have been issued, they cannot be withdrawn by the College.

NO SHOWS - If a student has not officially withdrawn from the College and was enrolled in classes, an overdue balance situation can occur. Normal collection procedures will commence. Please access the Student Forms page for a Drop/Add form.

 

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Helen Tackett