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Degree Requirements

GENERAL TECHNOLOGY DEGREE
WITH HELP DESK SPECIALIZATION (HLP3)


Associate Degree in Occupational Technology

DESCRIPTION:
The Help Desk Associate Degree in Occupational Technology is designed to provide an opportunity for students to gain skills and experience necessary to provide technical help desk support.

BEGINNING SEMESTER: Fall/Spring

CAMPUS: Beltline

PLACEMENT TEST SCORES REQUIRED TO ENROLL IN CURRICULUM COURSES:

ASSET SCORES FOR CURRICULUM COURSES
RDG 40
MAT NUM-40 EALG-36
ENG WSAMP 30

COMPASS SCORES FOR CURRICULUM COURSES
Reading Skills: RS 80
Pre-Algrbra Skills: PRE-ALG 44
ENG WSAMP 30

GRADUATION REQUIREMENTS:
A minimum of 69 semester credit hours is required for this certificate.

Students must earn a grade of "C" or better in all of the courses offered within the Business and Information Systems Technology departments for the grade to count toward graduation. This includes courses with the following prefixes: ACC, BAF, BUS, CPT, CRP, IST, LEG, MGT, MKT and OST.

PROGRAM NOTES:

  1. All courses must have a grade of "C" or better to be used toward graduation.
  2. Students must work significant time at the College Help Desk.
  3. Departmental Electives are three-credit hour courses taken within the Information Systems Department. Information Systems prefixes include OST, IST and CPT.
  4. CPT 101-Introduction to Computers and OST 105- Keyboarding cannot be used as departmental electives.

General Education Requirements
Course Prerequisites
ENG 101 English Composition ENG 100, RDG 100
ENG 102
or
ENG 165
English Composition II

Professional Communications

ENG 101

ENG 101
BUS 130 Business Communications ENG 101
Approved Humanities Course See Humanities List
PSY 201 General Psychology RDG 100, ENG 035
MAT 110 College Algebra MAT 102, RDG 100
CPT 168 Programming Logic And Design RDG 100, MAT 100
CPT 170 Microcomputer Applications RDG 100, MAT 100
2 Approved Departmental Electives See Note 3
Major Curriculum Requirements
Course Prerequisites
CPT 172 Microcomputer Database CPT 170 or CPT 101
CPT 174 Microcomputer Spreadsheets CPT 170 or CPT 101
CPT 179 Microcomputer Word Processing CPT 170 or CPT 101
IST 220 Data Communications RDG 100
OST 267 Integrated Information Processing CPT 170
CPT 267 Tech Support CPT 172, CPT 174, CPT 179,
CPT 168 and IST 220
IST 225 Internet Communications CPT 170
CPT 268 Computer End-user Support CPT 267
IST 286 Tech Support Internship I CPT 268
IST 287 Tech Support Internship II IST 286
Cross Technology Requirements
Course Prerequisites
EEM 243 Introduction To Computer Servicing ASSET reading score of 35+ and NUM 40
or
COMPASS reading score of 61+ and PA 25+
MGT 230 Managing Information Resources CPT 170 or CPT 101
SPC 209 Interpersonal Communication RDG 100, ENG 100 or equivalent test score

Recommended First Semester Courses
and/or Alternates
ENG 101 CPT 267
CPT 267 EEM 243
MGT 230
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