COURSE DESCRIPTION: This course emphasizes procedures and applications used in the office environment.

COURSE OBJECTIVES: Upon completion of this course, the student will: 
 

1. Explain the features of today's automated office.

2. Describe the characteristics of a successful office professional.

3. Develop and use proper telephone techniques.

4. Explain the impact of telecommunications in today's office.

5. Identify and describe the various methods by which information is printed, reproduced, communicated, distributed, stored, retrieved, and maintained in the business office.

6. Identify mail classifications and mail services.

7. Define the responsibilities of the office professional for meetings and conferences.

8. Describe the duties involved in making travel arrangements and preparing itineraries.

9. Describe the office professional's responsibilities in preparing basic financial documents.

10. Describe the elements needed for effective oral and written presentations.

GRADING SCALE:

LATE ASSIGNMENTS: Assignments are to be turned in on or before the announced due date. Late work will be accepted at the discretion of the instructor.

ATTENDANCE POLICY: The departmental policy will apply. The number of absences allowed is equal to twice the number of times the course meets per week.

NOTE: Students must earn a grade of "C" or better in all the courses offered within the Information Systems Department in order for the grade to be counted toward graduation.

SPECIAL ACCOMMODATIONS: If you would like to request academic accommodations due to a disability, please contact a counselor in the Disability Resource Center, 822-3510 and 738-7678. TTY telephone Airport 822-3401, Beltline 738-7800).

CAMPUS EMERGENCY PROTOCOL:  Students and employees are asked to report safety concerns or suspicious activities to Campus Security at 7199(on campus), or
738-7199 (cell phone and off campus). In the event of an emergency, student and employee protocol is to immediately call Campus Security or local 911.  If an emergency occurs, employees and students may seek additional information and instructions via MTC Information Centers, email, college Intranet, the MTC website, campus voice mail and loud speakers.

The College may be closed because of inclement weather. This news should be available on the website at www.midlandstech.edu at the main phone number at 738-1400, and announced on WIS-TV and radio. Please check frequently in changeable weather for closings and re-openings. If the College closing or reopening means that you will have at least 30 minutes of a class, you should come to class. Please do not call the IST Department office or the President’s office with closure questions.