Business and 
Information Systems Technology

Office Support Specialist Certificate

The Office Support Specialist certificate program offers students training in the latest technological advances in order to keep skills current, as well as provide those traditional job skills needed for re-entry into the office job markets.

The Office Support Specialist certificate includes courses in keyboarding, transcription and written communication. It also includes the use of the microcomputer and in-depth training on popular software packages such as Word, Access and Excel.

Special Requirements

Basic keyboarding is a skill necessary for successful course completion in the OST progam; therefore, OST 105-Keyboarding is a prerequisite course for most OST courses. Students are required to take OST 105-Keyboarding or score 25 net words per minutes (nwpm) on the keyboading placement test.

Students must earn a grade of "C" or better in all of the courses offered within the Business and Information Systems Technology departments for the grade to be counted toward graduation. Specifically, these include courses with the following prefixes: ACC, BAF, BUS, CPT, CRP, IST, LEG, MGT, MKT and OST.

Students must met all exit program competencies for graduation from this program.

Certificate: Office Support Specialist (30 credit hours)

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Credit Hours

BUS 130  Business Communications 

3.0

CPT 170  Microcomputer Applications 

3.0

CPT 172  Microcomputer Database 

3.0

CPT 174  Microcomputer Spreadsheets 

3.0

CPT 179  Microcomputer Word Processing 

3.0

OST 110  Document Formatting 

3.0

OST 143  Office Systems and Procedures 

3.0

OST 161  Information Management 

3.0

OST 165  Information Processing Software 

3.0

OST 234  Administrative Office Communications 

  3.0

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Total Credit Hours:

30.0

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